As soon as your order has been shipped, you'll receive a shipping confirmation email from us with a tracking number.

By clicking on the tracking number, you’ll be taken directly to DHL’s tracking page. There, you can track your shipment in detail or, for example, find out which neighbor accepted your package.

If you happen to be away from home, you can use the “Wunschpaket” service to adjust the delivery date or location.

If you’ve been waiting for your package for more than a week, please feel free to contact us.